Retail Assistant Store Manager - Salaried

S - CAMBERWELL

Career growth with a 30+ year Melbourne bakery brand

About the Company

Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.

About the Role

You will support the Cafe Manager to run daily service at our busy Camberwell cafe. Lead from the floor, coach the team, meet service standards and help grow sales through great customer experiences.

Your life will never be dull as our customers love us and we love them! Pop in and see our busy cafe and share in the ambience. We are known for fantastic coffee, amazing French cakes and pastries all handmade, and a excellent customer experience.

About You

We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy workplace. Oh and you must genuinely love hospo, like we do!

Responsibilities




Lead the team through busy service periods
Drive upselling and sales
Coach baristas and cafe team members on service standards
Manage service flow and resolve customer issues
Support stock ordering, waste and roster planning
Open and close the cafe

Skills and Experience
Hospo experience is a must!
Cafe or retail supervisor experience - ready for a step up
Customer first leadership and coaching capability
Strong barista knowledge
Calm, confident and solutions focused under pressure
Versatile availability, including weekends and some public holidays
Fun, dynamic work environment
Supportive leadership team

Screening Questions
Do you have experience in a similar role?
Do you have the legal right to work in Australia?
What is your expected hourly rate/salary?
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