17 Sep
|
Jacaranda Finance
|
Queensland
17 Sep
Jacaranda Finance
Queensland
Job Description
Jacaranda Finance is seeking a Customer Concierge Team Leader to build and lead our Brisbane-based centralised tier-one customer service function.
You will coach front-line specialists, manage escalations and drive outcomes, while coordinating with offshore Fiji teams and cross-functional partners.
You'll shape a high-performance, customer-first culture, own onboarding and development, and ensure effective workflow, service levels and performance insights across the team.
📌 Customer Concierge Lead -- Hybrid, Data-Driven Coaching (Queensland)
🏢 Jacaranda Finance
📍 Queensland