Job Description
Westpac Group is seeking a Fraud & Scams Officer in our NSW contact centre to protect customers from financial crime. You will handle 40+ daily calls, assess risks, and act to safeguard customers and the bank.
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Role operates in a rapid-paced environment with shift patterns across 24/7 coverage; flexibility for early morning to evening shifts is required. Training and coaching are provided as part of ongoing development.
📌 Fraud & Scams Investigator -- Customer Care (24/7) (Sydney)
🏢 Westpac Group
📍 Sydney
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