Job Description
Goodbyes is a fashion resale destination with five stores across Victoria, Canberra and Tasmania.
Since **** we've made selling a wardrobe effortless, and built stores people love to shop: quality secondhand fashion, from designer and on-trend to unique and timeless pieces, discovered in the real world.
We're looking for a General Manager to run the business day to day and lead us into our next chapter.
About Goodbyes
Goodbyes is a fashion resale destination with five stores across Victoria, Canberra and Tasmania.
Since **** we've made selling a wardrobe effortless, and built stores people love to shop: quality secondhand fashion, from designer and on-trend to unique and timeless pieces, discovered in the real world.
We're looking for a General Manager to run the business day to day and lead us into our next chapter.
The role
You'll own the P&L;, lead the leadership team and Store Managers, and connect strategy to execution across every location.
Goodbyes is a two-sided business: a resale service for the people who sell with us and a retail destination for shoppers to discover thousands of unique pieces each week.
You'll own performance on both sides.
You'll work as a true operating partner to our two founders, taking full ownership of the day-to-day so they can shift their focus to growth and strategy.
It's a strategic and hands-on role: high-level leadership,



with a willingness to step into the detail when it matters.
Day to day, you'll:
Own business performance and the operating rhythm.
Build and lead a high-performing team across office and stores, and own how we hire, onboard, train and develop people.
Hold consistent standards across customer experience, supply and store execution.
Own, co-design and embed the tools, systems and standards set across the business.
Lead the operational delivery of recent store openings.
You
You're a senior multi-site operator who has owned a P&L;, led leaders and built the structure a growing business needs.
You're commercially minded, with a genuine interest in fashion and in resale, a high-growth category, and the chance to take one of Australia's first resale businesses into its next chapter.
It's a role for a leader who wants to put their mark on an established business with significant room to grow, working in collaboration with its founders.
Ideally you have 5+ years' senior leadership experience in a national or multi-site retail or service-led business, a track record of commercial results, experience building people infrastructure and systems in a scaling environment, and confidence using data and technology to drive outcomes.
Details
Full-time, permanent, Melbourne-based with interstate travel.
Salary negotiable based on experience, plus a performance-based bonus tied to agreed KPIs.

📌 General Manager (Victoria)
🏢 Goodbyes
📍 Victoria