Full Time Position - Monday - Friday - 38h/week
Brisbane Office - 3 min walk from Central station
Receptionist (Client Experience Entry Pathway)

Looking to start your career in a thriving, people-first business? This is not your average receptionist role. At PictureWealth, we’re offering an exciting opportunity to become the first voice our clients hear, and the next rising star in our Client Experience team.

About the Role

This is the perfect entry point into financial services for someone who’s organised, friendly, and curious about how things work behind the scenes. You won’t be sitting at a front desk greeting walk-ins - instead, you’ll be the go-to for answering incoming calls, triaging enquiries, and supporting our Client Experience team with admin and service tasks.

As you grow in the role, you’ll develop product knowledge, system skills, and real exposure to what a future in client experience or advice support could look like.

What You’ll Be Doing
Answer and triage calls across the business with a calm, confident tone
Support basic client enquiries by phone and email
Route requests to the right internal teams (Advisers, Lending,



Client Services, etc.)
Maintain contact lists, manage voicemails, and provide general admin support
Help with meeting room bookings, supplies, and internal tasks
Build your knowledge of financial services and client experience processes

What You’ll Bring
A outstanding phone manner and skilled communication skills
Strong organisation and attention to detail
Tech-savviness and a willingness to learn current systems (CRMs, phone tools)
A team mindset and enthusiasm for growing your career
Bonus if you’ve worked in admin, retail, reception, or customer service!

Why PictureWealth?
Amazing location: Brisbane CBD, next to Central Station
Career development: full training and a pathway into client experience roles
Work-life balance: flexible working options + supportive team culture
Perks: Employee Assistance Program access, social events, free fruit/tea/coffee at the office!

Ready to step into something new?

Apply now and take your first step toward a long-term career in client experience.

📌 Receptionist Brisbane
🏢 PictureWealth
📍 Brisbane