Job Description

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At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

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Due to exciting growth plans and recent internal promotions & moves across the business, we’re looking for an Assistant Store Manager to join our Pacific Fair store! who will bring energy, leadership, and a genuine love for customer experience.

What you’ll be doing /n

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Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense

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Take ownership of the store 2 days a week, leading the team and driving performance

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Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable

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Coach and support your team to deliver outstanding service, every time

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What’s in it for you /n

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OTE up to $85,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)

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2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!

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Hands-on training in optical dispensing and leadership

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Ongoing support and coaching from experienced leaders

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We love promoting internally, so REAL prospects for progression and to grow as we continue to expand across ANZ

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Who we’re looking for /n

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Someone who feels at home with our values: tight-knit, down-to-earth, and constantly improving

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Experience in retail or optics at a supervisor or management level

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A confident leader who enjoys developing others

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Passionate about creating great customer experiences

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Must be available to work full time on a Sunday to Thursday roster

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This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing quick.

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Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.

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📌 Assistant Store Manager Pacific Fair Gold Coast
🏢 Bailey Nelson
📍 Gold Coast