Job Description
Introduction
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About Jurlique:
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As a values-driven business, we are committed to bringing the life-force of nature to our customers while creating a team-oriented, supportive, and results-driven workplace. At Jurlique, we help our people unlock their natural expertise and flourish in their careers.
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If you're as passionate about natural skincare as we are, your next career move is clear - join Jurlique!
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Description
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About the Role
n Jurlique is seeking an experienced, commercially driven full-time
Cluster Manager
to lead the performance, people and growth of our WA retail network - including our flagship
WA Concept Store
and all Department Store locations across the state.
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This role acts as the
Store Manager for the Concept Store
4 days per week while overseeing multi site operations on the road 1 day per week, driving exceptional customer experience, elevating brand standards and developing high performing teams. It's a hands on leadership role suited to a retail leader who thrives on coaching, operational excellence and delivering strong commercial outcomes.
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Retail Leadership & Operations
n • Lead the WA Concept Store and Department Store network.
n • Drive a customer first culture and consistent operational standards.
n • Manage rosters, labour productivity, payroll accuracy and compliance.
n • Conduct regular store visits to coach teams and maintain consistency.
n • Oversee inventory management and ensure safe working environments.
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Sales & Commercial Performance
n • Deliver sales, profit and KPI targets across all locations.
n • Analyse performance metrics and implement improvement plans.
n • Drive customer acquisition, loyalty growth and local sales initiatives.
n • Partner with Department Store stakeholders to maximise results.
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People Leadership
n • Recruit, onboard and develop high performing teams.




n • Coach Store Teams and Counter Managers to lift capability.
n • Build talent pipelines and lead performance management when required.
n • Champion Jurlique mindsets, behaviours and engagement.
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Education & Brand Standards
n • Support product knowledge and brand training across WA.
n • Ensure consistent selling standards and strong brand presentation.
n • Maintain visual merchandising excellence and support campaign execution.
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Skills And Experiences
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Why Jurlique?
n In exchange for your expertise and contribution, we offer the chance to play a key role in this South Australian born, international skincare brand. The role attracts access to a wide range of benefits:
n • Product Discounts and Treatment Discounts
n • Annual Product Allowance
n • Service Recognition Vouchers
n • Annual Volunteer Day to give back to your community
n • Flare Perks - discounts with a wide range of brands
n • Face-to-face and online training programs to build valuable skills, including communication, presenting and leadership
n • Employee Assistance Program
n • Great Place to Work - Engagement Survey to help us deliver a flourishing workplace
n • Annual Events to celebrate important and fun moments (International Women's Day, Self Care Day, Harmony Day and more)
n • Quarterly Mindset and Behaviour Awards to recognise our passionate and collaborative culture
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We value work-life balance and support our employees to maintain a strong sense of personal wellbeing. We are also committed to developing our people and creating opportunities for growth, with a strong focus on promoting talent from within.
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At Jurlique, our mindsets and behaviours are at the heart of our success. They define how we work and ensure we bring the best version of ourselves every day:
Better outcomes together - Make it happen - Do what's right
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If you would like to learn more about us at Jurlique, please visit
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Come for Nature, Stay to Flourish.
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📌 Cluster Manager - Wa (Perth)
🏢 People HUB
📍 Perth