Job Description
Experience:
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5+ years experience in Service Catalog
development/administration/implementation/
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configuration using the ServiceNow ITSM solution
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Responsibilities:
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Responsible for
developing/administering
technical solutions on the ServiceNow tool
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a platform for design and catalog development
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Understands the differences between the configuration and customization of the ServiceNow
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platform and apply experience to complete the analysis
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Valuable practice web programming techniques to configure robust solutions utilizing the
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ServiceNow platform while making informed recommendations to process users.
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Applies innovative technology to business processes in order to develop new solutions and
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troubleshoot issues
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Consults with Process Leaders to develop appropriate technical solutions in Service Now
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Follows up on outstanding development needs and provides timely status reports to the
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project manager
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Advises on options, risks,s and impacts on business/ITIL processes
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Communicates technical problems and solutions to both technical and non-technical
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audiences
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Primary Skills:
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Knowledge of web-based development languages; specifically JavaScript, Ajax, HTML, CSS
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Working knowledge of ServiceNow components like Business Rules, Client Scripting, UI
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Policies, ACLs, CSS, Properties, UI pages, Workflows, Contexts, etc;
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Strong customer service and excellent verbal/written communication
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ITIL/ServiceNow certified
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Desired Skills:
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Hands-on Integrations experience with third-party tools/applications with ServiceNow using
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plugins & custom integrations
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MID Server configurations for Integrations & data pull
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Discovery, Asset Management, CMDB knowledge & experience
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Non-ITSM application development experience is an added advantage
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Understand the full application lifecycle
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Desired past work experience with industry-leading providers of ITSM tools

📌 Servicenow Developer_W (New South Wales)
🏢 Axiom Technologies
📍 New South Wales