Job Description
Job Description: n
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Mandatory Skills
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Business Analyst with 7+ years experience
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Understanding of the Contact Center domain
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Experience in Contact Center nice CxOne
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Responsibilities
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Gather requirements & create Functional Specification Document
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Should liaison with the Senior management & business stakeholders n
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About XPT:
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• XPT Software Australia PTY Ltd, incorporated in ****, is a Software services company catering to a vast variety of clients across Australia in Banking, Insurance, Telecom, Mining and Manufacturing etc domains.
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• We have 90+ technocrats in Australia working at our client project locations at Melbourne, Sydney, Brisbane, Perth, Adelaide etc.
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• We engage with our clients for their IT services, R&D;,



Staff augmentation and Permanent hiring needs for Australia
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• XPT Software Australia is part of group companies which has global presence across India (Bengaluru, Chandigarh), Europe ( Berlin, Sweden, Poland)
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• We have served 100+ clients globally fulfilling their onsite-offshore needs through local hiring or sponsored work visas
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• With our strengths and capabilities, we aspire to support GLOBAL OEMs, Tier 1, Tier 2 companies in Automotive, Aerospace, BFSI,
Consumer/Healthcare
and Telecom space
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• Visit below link to see more opportunities with us
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📌 Contact Center Business Analyst (New South Wales)
🏢 XPT Software Australia Pty
📍 New South Wales