At Glenray, we believe everyone deserves the opportunity to live a meaningful and connected life. Every day, our team supports people living with disability across the Central West to achieve their goals - at home, at work and in the community. We're looking for an Intake Officer to join our team in Bathurst - we're looking for someone who thrives on helping people!
If you're interested in more information about us, please visit our website:
Our core organisational values are:
Positivity
: We seek the positive in a challenging world
Connection
: We focus on people first and nurture meaningful relationships
Integrity
: We will do the right thing, hold ourselves accountable and honour our commitments
Commitment:
We go above and beyond to do the very best
Respect
: We are inclusive and treat people with dignity, honesty and empathy
Do these values appeal to you? If so, read on!
What we can offer you:
Salary Packaging: Up to $15,900 for everyday living expenses and $2,650 for meals and entertainment - all tax free
Access to discounts on everyday expenses such as bills, groceries, fuel, retail and electronics
Employee Assistance Program (EAP): Access to free confidential sessions with counsellors, dietitians and lawyers - giving you a potential saving of up to $2,500
Ongoing training and career development opportunities
A values-driven culture where your contribution is recognised and celebrated
About the role:
We have a
part-time position
available in
Bathurst
within our




NDIS Support Services Division
. In this part-time role, you will be the first point of contact for individuals and carers seeking support services at Glenray. This role is integral in supporting the NDIS onboarding process in collaboration with operations to ensure a high level of customer service. As part of this team, the successful candidate will also assist with administration and support.
Key responsibilities include:
Prepare accurate quotes and service agreements aligned with NDIS funding
Renew and track existing participant service agreements
Guide prospective participants through intake and service options
Maintain up to date knowledge of NDIS funding and services available
Develop positive relationships and rapport with internal and external stakeholders
We're looking for someone who has:
Solid verbal and written communication skills
Ability to manage multiple priorities
Strongstakeholder communication
Strong attention to detail
Ability to maintain confidentiality
Experiencein a similar role or background in disability support is highly desirable
Note: Our commitment to safety means successful applicants must hold (or are willing to obtain) current Drivers Licence, First Aid, NDIS Worker Check and Working with Children Check.
This role requires you to work 9:00 am - 3:00 pm, Monday - Friday. By applying for this position you are confirming you are available to work Monday - Friday, 9:0 am - 3:00 pm.
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📌 Intake Officer (Bathurst)
🏢 Glenray Industries
📍 Bathurst