Job Description
Administration Assistant
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Arventa was founded in **** and supports more than **** Australian customers with our innovative compliance and risk management solutions via its flagship platform WHS Monitor - .
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As a key stakeholder in our customer success team, you will be responsible for ensuring the success of our many clients using our software platforms to streamline, and automate risk processes.
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The role:
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The Administration Assistant will assist in leading customer and partner success initiatives. We are seeking a technically savvy Administration Assistant with a strong drive for results.
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As a result of our extensive growth, we are currently adding multiple specialists to our national operation.
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The key responsibilities of the position include:
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Building strong relationships with our existing customers in Australia
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Management of ongoing communication with clients
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Ensuring continued client satisfaction
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Identifying opportunities to expand product adoption
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Collaboration with our Sales Team
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Collaboration with our Executive Team
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nRequirements
Applicants should have:
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2+ years office based administration or customer service experience
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Sound technical knowledge/skills (desirable)
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Excellent telephone communication skills
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High degree of self-motivation and ambition
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Positive, confident and determined approach
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Desire to work as a part of a winning team
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Prior to commencement successful candidates will be required to:
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Undergo a pre-employment National Police Check.
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Supply copies of all educational qualifications
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nBenefits n
PERKS
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We pride ourselves in upholding a respectful and supportive workplace; if there's something you need to get your work done, we'll get it for you
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Growth opportunities
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Regular professional development
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A strong emphasis on work/life balance including weekly and monthly office social activities
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Office conveniently located near the light rail
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OUR TEAM & CULTURE
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We're customer focused:
Everything we do, we do to make things better for our customers. We innovate and continuously improve. Better products. Better service. More Value.
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We're here to win:
We lead in a market that never stops moving. We have the courage to commit, to make tough decisions and when we need to we turn on a dime.
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We love this stuff:
We hire smart, fun, talented people who want to make a difference.
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We've got each other's backs:
We value honesty, appreciate diversity and insist on respect. We're here for each other. Every day. We win as a team with a shared spirit of optimism.
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We're owners and we act like it:
We take initiative, act with urgency and are accountable for results. We're all engaged.
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Integrity is non-negotiable:
Our customers, suppliers, partners, stakeholders, communities and competitors can all trust us to do the right thing. No exceptions.
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This is a great opportunity to join a leading provider of Risk Management Software and be at the forefront of innovation in the industry.
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The key to your success will be your ability to build strong relationships at all levels, combined with a high degree of self-motivation, commitment and initiative.
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This is a full time, in office role based in our Turner Office.
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Note that only short-listed candidates will be contacted.
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📌 Administration Assistant (Australia)
🏢 Arventa
📍 Australia