PORTER – Islandwide / Hamilton Island
Hamilton Island is seeking experienced and polished
Porters
to join our Front Office teams across our island accommodation. In this guest-facing role, you'll create memorable first impressions, support seamless arrivals and departures, and provide warm, professional service throughout each guest's stay.
Why you'll love working with us
Deliver memorable guest experiences across our island resorts
Live island-side with no commute and tropical Whitsunday lifestyle
Enjoy staff perks including gym access and dining discounts
Your Role
As a Porter, you'll provide friendly and skilled guest service while assisting with arrivals, departures, luggage handling, transfers, and general guest requests. Working across our island accommodation, you'll play an important role in ensuring every guest enjoys a seamless and memorable experience from the moment they arrive.
Where you'll make an impact
Welcome guests and create an exceptional arrival and departure experience
Assist with guest luggage efficiently and securely
Support guest arrivals, departures, transfers, and room orientations
Provide friendly assistance with guest enquiries and special requests
Maintain knowledge of daily activities, VIP arrivals, and island events
Ensure resort vehicles and buggies are clean, safe, and presentable
Work closely with Front Office and other departments to support guest needs




Respond to guest enquiries promptly and professionally
What we're looking for
You are professional, well-presented, and passionate about delivering exceptional guest service. You enjoy meeting people, building genuine connections, and working as part of a team to create memorable experiences for guests from arrival through to departure.
To be successful, you will need:
Current Open Manual QLD Driver Licence (Essential)
Ability to obtain a Restricted Driver Authorisation (RDA) (Essential)
Nationally Accredited Responsible Service of Alcohol (Essential)
Previous Porter, hotel, resort, or guest service experience
Impeccable grooming and professional presentation
Strong communication and interpersonal skills
Ability to deliver warm and personalised guest service
Strong time management and attention to detail
Flexibility to work across different island accommodation operations
About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a outstanding place to work.
A little island can do wonders – make your next career move one to remember!
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📌 Porter - Island Wide (Queensland)
🏢 Rpmglobal
📍 Queensland