Job Description
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At The Good Guys, we're here to help families live better for less. Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
n We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Good Guys
– begin your journey with us today.
Why join The Good Guys?
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Rapid paced and exciting
environment where
diversity
is celebrated, and creativity and ideas are
valued
.
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Competitive remuneration
to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
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Access to exciting
career opportunities
and
comprehensive training and development programs
as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Valuable Guys and E&S; Trading).
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Fantastic discounts across the JB Hi-Fi Group, plus access to
Beny
, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
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We offer
12 weeks paid parental leave
for eligible primary carers (and a gift for new parents) and we
embrace flexibility
and offer
hybrid working
models for eligible roles.
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Our
Employee Assistance Program (EAP)
provides counselling and wide array of other wellbeing resources for our team members and their families.
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Our
Doing Good workplace giving program




has raised millions for our charity partners to support positive impact in the community.
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Demonstrating our
commitment to sustainability
, we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
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Job Description n
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
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Key Responsibilities
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Deliver exceptional and consistent customer service
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Delivery quality, profitable sales according to an established budget
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Work collaboratively as part of a team to deliver great customer service and be able to answer any queries
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Ensure all visual merchandise is presented to a quality standard
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Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.
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Qualifications n
Key Competencies for Success in This Role
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Customer Focus- Does everything through eyes of the customer.
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Drives Results- Consistently achieves results, even under tough circumstances.
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Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.
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Additional Information n
The Good Guys is an equal opportunity employer committed to providing a work setting that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!
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📌 Sales Team Member (Melbourne)
🏢 JB Hi-Fi & The Good Guys
📍 Melbourne