Job Description
Scope is seeking a qualified to lead a 12-month fixed-term project within the Quality Safeguarding and Practice Governance portfolio in Melbourne. You will own end-to-end design and delivery of an improved feedback and complaints management approach, coordinating with specialists and stakeholders to ensure governance and fit-for-purpose solutions.
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You will drive policy reviews, system redesigns and training resources, enabling Scope to advance a centralised complaints function across a
📌 Quality Improvement Lead: Feedback & Complaints Systems (Victoria)
🏢 Scope
📍 Victoria
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