17 Sep
|
The Lion Richlands
|
Queensland
17 Sep
The Lion Richlands
Queensland
Job Description
Are you an experienced hospitality leader who is passionate about delivering exceptional service, developing high-performing teams, and creating memorable guest experiences?
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The Lion Richlands is seeking a dynamic and hands-on Restaurant Manager to lead the day-to-day operations of our busy Restaurant. Reporting to the Catering Manager and working closely with the Executive Chef, you will play a key role in delivering operational excellence, strong commercial performance, outstanding customer experiences, and a positive team culture. This is an exciting opportunity to join one of Brisbane's largest and most respected community clubs as we continue to grow and enhance our hospitality offering.
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About the Role
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As Restaurant Manager, you will be responsible for leading front-of-house operations, ensuring exceptional service standards, supporting financial performance, developing your team, and maintaining compliance across all aspects of the Restaurant.
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Your responsibilities will include:
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Leading and coordinating daily Restaurant operations
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Driving exceptional member and guest experiences
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Coaching, mentoring and developing Restaurant employees and supervisors
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Managing labour, rostering and workforce planning
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Monitoring service standards, cleanliness and presentation
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Supporting revenue, labour and profitability targets
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Working closely with the Restaurant Head Chef to ensure seamless service delivery
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Managing customer feedback and resolving service issues
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Ensuring compliance with food safety, liquor licensing, WHS and Club policies
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Contributing to continuous improvement initiatives and operational efficiencies
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Building and maintaining a positive team culture aligned with our PRIDE Values.
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About You
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To be successful in this role, you will bring:
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Minimum 2 years' experience in a busy Restaurant supervisory or management role
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Demonstrated success leading teams in a fast-paced hospitality environment
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Solid leadership, coaching and people management skills
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Solid understanding of labour management, cost control and operational performance
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Excellent customer service and conflict resolution abilities
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Strong organisational and communication skills
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Current RSA and RSG Certificates (within the last 5 years)
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Current Food Safety Supervisor Certificate
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Current Working with Children Blue Card
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Current First Aid and CPR Certificate, or willingness to obtain
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Availability across a 7-day roster including nights, weekends, public holidays and special event days.
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Why Join The Lion Richlands?
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At The Lion Richlands, we believe our people are our greatest asset. We are committed to creating a positive workplace culture where employees feel supported, recognised and empowered to succeed.
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We Offer:
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Competitive salary package
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PRIDE Incentive Program
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Excellent career progression opportunities
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Extensive training and professional development
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Supportive and experienced leadership team
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Heavily discounted meals and drinks on shift
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Free onsite parking
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35% staff dining discount when visiting the Club on your days off
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Opportunity to make a genuine impact within a large and successful community club
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A workplace culture built on our PRIDE Values:
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Presentation
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Respect
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Initiative
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Deliver
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Exceed
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About The Lion Richlands
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The Lion Richlands is one of Brisbane's premier community clubs, offering exceptional dining, entertainment, gaming, sporting and event experiences to our members and guests. With a strong reputation for service excellence and exciting plans for the future, this is a fantastic opportunity to join a progressive organisation that values its people and invests in their success.
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The Lion Richlands thanks all applicants for their interest; however, only candidates shortlisted for interview will be contacted.
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New Lambton, Newcastle, Maitland & Hunter NSW
📌 Restaurant Manager (Queensland)
🏢 The Lion Richlands
📍 Queensland