Job Description
KRA
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1. Inbound and Outbound Calling:
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- Handle incoming inquiries promptly and efficiently.
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- Initiate proactive outbound calls to potential franchise prospects.
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- Ensure clear and effective communication to understand client requirements and address concerns.
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2. Achieving Sales Target:
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- Set monthly, quarterly, and annual sales targets in alignment with company objectives.
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- Develop and execute strategic sales plans to achieve or surpass targets.
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- Monitor progress towards sales goals regularly and take corrective actions when necessary.
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3. Converting Deals:
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- Guide leads through the sales process, from initial contact to deal closure.
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- Utilize persuasive selling techniques to showcase the benefits of franchise ownership.
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- Handle objections and negotiate terms to successfully convert leads into franchise sales.
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4. Documentation and Reporting:
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- Maintain accurate records of all sales activities, including calls made, meetings scheduled, and deals closed.
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- Prepare periodic reports detailing sales performance, pipeline status, and conversion rates.
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5. Customer Relationship Management:
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- Cultivate and maintain strong relationships with prospective franchisees.
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- Provide exceptional customer service throughout the sales process to enhance satisfaction and loyalty.
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- Address any post-sale queries or concerns promptly and professionally.
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6. Team Collaboration:
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- Collaborate closely with other departments, such as marketing, operations, and legal, to facilitate smooth execution of franchise sales processes.
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- Share best practices, insights, and strategies with team members to collectively achieve sales targets.
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Eligibility Criteria
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English and Hindi is a Must, Regional Language is a Bonus
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Graduation is Must
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We are seeking a dedicated & enthusiastic Tele-caller
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Time management skills / timeline adherence discipline
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The ideal candidate should have excellent communication skills,a pleasant personality.
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Work experience 1 year is preferred
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Self-motivated and results-oriented, with a high level of initiative and drive
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Ability to work independently while being a team player in a rapid-paced environment.
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📌 Au - Melbourne - Franchise Sales Executive (New South Wales)
🏢 Maersk
📍 New South Wales