Job Description
We are currently seeking an experienced front-of-house supervisor to join our team.
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Employment Type: Full time or permanent part-time
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Requirements:
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Minimum of one year previous experience working to a high standard of service in a similar venue
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Experience in a similar role supervising or managing a front of house team in a high-volume venue.
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Ability to deliver exceptional and attentive service
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Excellent attention to detail, organisation, and time management
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Outgoing and engaging personality, and strong communication
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Food, wine, and beverage knowledge (not necessarily required, but a significant plus)
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Able to work evenings, weekends, and public holidays
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Up-to-date RSA certificate
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Responsibilities:
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Assist the venue manager in leading the front-of-house team, collaboratively and efficiently
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Welcome, serve,



and farewell guests with warmth and professionalism.
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Follow our service procedures to uphold our commitment to exceptional customer service.
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Provide knowledgeable descriptions of menu items and make recommendations.
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Ensure cleanliness and organisation in the front of house area to a high standard and attention to detail.
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Handle customer enquiries, feedback, and complaints.
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Adhere to all applicable alcohol service regulations and guidelines, ensuring responsible beverage service.
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Process payments accurately using our systems and procedures.
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Work collaboratively with bar staff, servers, and kitchen team members to ensure effective service and guest satisfaction.
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Perform opening and closing duties according to established procedures.
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📌 Front Of House Supervisor (Victoria)
🏢 The KYN
📍 Victoria