17 Sep
|
eJAmerica
|
Victoria
17 Sep
eJAmerica
Victoria
Job Description
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Location:
Victoria, Australia
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Work Mode:
Onsite / Field Deployment
Position Overview n
We are looking for 4+ years
experienced EUC Deployment Support Engineers
to support a large-scale end-user computing and device deployment program across multiple locations in Victoria.
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The role will involve onsite deployment, device swaps, Windows configuration, application validation, troubleshooting, asset management, and first-line technical support. Candidates must be comfortable working extended hours, travelling between project locations, and performing hands‐on deployment activities.
Key Responsibilities n
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Perform
laptop and desktop device swaps and deployments
.
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Stage, rebuild, re-image, and configure Windows devices.
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Set up and configure
Windows Hello
.
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Validate
Outlook/Email, Microsoft Teams, SharePoint
, and other business applications.
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Configure
network drives and printer mappings
.
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Collect, configure, and deploy
YubiKeys
and other authentication devices.
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Deploy and support
kiosk and shared devices
.
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Perform application and device validation following deployment.
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Troubleshoot and resolve first-line Windows, hardware, software, and connectivity issues.
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Maintain accurate
asset tracking, deployment records, and documentation
.
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Coordinate device movements between staging areas, hubs, and remote locations.
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Work closely with project, EUC, infrastructure, and onsite support teams.
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Travel between multiple locations as required during the rollout.
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Mandatory Requirements n
Candidates must meet the following requirements:
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Must be based in Victoria, Australia.
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Must hold a
valid Australian driver's licence
and be comfortable driving between project locations.
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Willingness to work
***** hour shifts and extended hours
when required.
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Strong hands‐on experience in:
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EUC / End User Computing
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Desktop deployment and support
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Device staging and imaging
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Strong customer service and communication skills.
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Ability to work independently in an onsite/field workplace.
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Comfortable travelling and working across multiple sites.
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Ability to handle physically demanding deployment activities, including moving and replacing IT equipment where required.
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Preferred Experience n
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Experience with Windows ***** deployment, imaging, and configuration.
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Knowledge of
Microsoft 365 applications
, including Teams and SharePoint.
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Experience with device authentication technologies such as
Windows Hello and YubiKey
.
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Experience with kiosks, shared devices, or dedicated-purpose devices.
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Experience with enterprise asset management and deployment documentation.
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Previous experience working in large corporate or industrial environments is desirable.
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Project Locations n
Resources may be required to work across the following locations:
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Docklands
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Long Island Point (LIP)
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Longford Gas Plant
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Sale
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Barry Beach Marine Terminal
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Heliport
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Device staging, rebuilding, and re-imaging activities will primarily be conducted from the
Docklands and Longford build rooms
.
Travel Requirements n
This is a
field-based onsite deployment role
. Engineers must be willing and able to travel between
Docklands, Long Island Point, Longford, Sale, Barry Beach Marine Terminal, and Heliport
based on project requirements.
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#J-*****-Ljbffr
📌 End User Support Specialist (Victoria)
🏢 eJAmerica
📍 Victoria