Job Description
If you thrive in the middle of service, reading the room, directing a team and holding standards under pressure then this is an opportunity to step into a key leadership role at Builders Arms Hotel, Australia's No.1 gastropub in the **** Top 50 Gastropubs Awards.
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About Trader House
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Trader House is a collection of Melbourne and Brisbane's most distinctive restaurants, bars and specialty food stores, led by chef, author and columnist Andrew McConnell and photographer Jo McGann.
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Our Melbourne venues include Gimlet, Côte Basque, Apollo Inn, Cutler, Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Meatsmith and Morning Market—with Stokehouse, St Kilda joining the group in October ****. In Brisbane, you'll find Supernormal and Bar Miette.
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Join a team shaping Australia's hospitality culture across exceptional venues, each with its own identity and a shared commitment to great food, genuine service and memorable experiences.
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About the Role
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This is a hands-on senior leadership position with a clear objective: owning the floor and maintaining exceptional service standards.
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You will:
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Lead service across our bistro, public bar and event spaces
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Set the tone through calm, confident and decisive leadership
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Identify issues early and act before they **escalate**
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Drive consistency across service, communication and guest experience
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Support, direct and develop managers and staff throughout service
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Work closely with the wider management team to continually improve how we operate
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You'll play a key role in shaping service at one of Melbourne's busiest and most established hospitality venues.
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What We're Looking For
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3+ years' management experience within high-volume, full-service restaurants or restaurant-led venues
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Proven experience leading teams of *****+ through busy services
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Confidence running high-volume services without compromising standards
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Robust understanding of restaurant service, sequence of service and guest experience
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A sharp eye for detail and the ability to maintain consistency under pressure
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Strong communication skills and confident leadership instincts
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A practical, solutions-focused approach to problem solving
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Genuine interest in food, wine and hospitality
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We're looking for someone comfortable making decisions, giving direction and taking ownership of a service.
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What You'll Get
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Competitive salary package + weekly tips
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Staff discounts across all Trader House venues
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Access to WSET Level 2 & 3 training
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Ongoing professional development and opportunities for progression across Trader House
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The opportunity to work within one of Australia's most respected hospitality groups
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A strong management team that values quality, accountability, development and doing things properly
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If you take pride in running a tight service, leading from the front, and delivering a consistently high standard, we want to hear from you.

📌 Restaurant Manager (Victoria)
🏢 Builders Arms Hotel
📍 Victoria