## Dental ReceptionistApply: Townsville: Full time: Posted Yesterday: JR******We are looking for a friendly, professional, and organised **Dental Receptionist** to join our dental practice.
You will be the first point of contact for our patients and play an significant role in creating a welcoming, positive experience from the moment they walk through the door.The ideal candidate will have excellent communication skills, a warm and approachable manner, and the ability to confidently manage a busy reception environment.
## Key Responsibilities* Welcome patients and provide a friendly, professional reception experience.
* Answer and manage incoming phone calls, emails, and patient enquiries.
* Schedule, confirm, and manage patient appointments.
* Maintain accurate patient records and update information as required.
* Process payments, private health insurance claims, and other administrative transactions.
* Provide patients with information regarding appointments, treatment, fees, and practice policies.
* Liaise with dentists, dental assistants, and other team members to ensure the smooth running of the practice.
* Manage appointment cancellations, rescheduling, and waiting lists.
* Maintain a clean, organised, and welcoming reception area.
* Follow practice procedures relating to patient privacy,



confidentiality, and infection control.
* Assist with general administration and other duties as required.
## About YouWe are looking for someone who is:* Warm, friendly, and genuinely enjoys helping people.
* Professional, reliable, and well presented.
* Highly organised with excellent attention to detail.
* Confident communicating with patients both in person and over the phone.
* Comfortable working in a busy environment and managing competing priorities.
* A team player with a positive attitude.
* Discreet and committed to maintaining patient confidentiality.
* Comfortable learning dental software and practice management systems.
**Previous dental reception or healthcare experience is highly regarded, but we are also open to candidates with strong customer service and administration experience who are eager to learn.
**## What We Offer* A friendly and supportive team environment.
* A professional and welcoming workplace.
* Ongoing training and development.
* Opportunities to build your skills within the dental and healthcare industry.
* Above-award remuneration.
* Fitness Passport eligibility* No cost Gold Hospital cover for all staff
#J-*****-Ljbffr

📌 Dental Receptionist (Townsville)
🏢 HBF Health
📍 Townsville