Job Description
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Provide exceptional service, quotes, processing orders, collaborate with our team & suppliers to get product out on time and in full
01st September, **** About the role n
Reporting to the Branch Manager, this is a hands‐on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.
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As the frontline of our business, you'll be the friendly face at the trade counter, the helpful voice on the phone, and the skilled reply via email — ensuring customers get the right products on time and in full.
Duties n
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Helping customers at the counter, over the phone, and via email
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Preparing quotes and guiding customers to the right products (training provided)
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Building strong relationships with customers and suppliers
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Keeping the branch organised, stocked, and looking great
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Pitching in across the team to keep things running smoothly
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Skills & Experience n
You don't need electrical experience — just the right attitude and a passion for helping people
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Experience in trade sales, retail, hospitality, or any customer-facing role
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A natural problem solver who enjoys finding solutions
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Comfortable with tech and familiar with Microsoft Office
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Positive, energetic, and team-oriented
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Organised, proactive, and eager to learn




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Looking for a role that's fast-paced, social, and full of reward
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Why You'll Love Working With Us n
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No weekend work
enjoy your time off with family and friends
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Training & development
through internal programs, accredited programs, and career pathways
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Inclusive culture
where everyone is welcome
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Paid volunteer day
each year to support a cause you care about
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Profit share program
earn more when the team succeeds
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Employee discounts
on our products and with major retailers on fuel, movie tickets, and more
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Opportunities to work around Australia
Looking for a sea/tree change, we have over 160 branches across Australia.
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Sustainability focus
help us build a better future
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Who We Are n
Lawrence & Hanson is Australia's most trusted electrical wholesaler — and we've been powering homes, businesses, and major projects since ****. With 150+ branches nationwide and the strength of the global Sonepar network behind us, we're all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.
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Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.
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#J-*****-Ljbffr

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