Job Description
State Government of Victoria, Australia seeks an experienced Triage Manager to establish VECRA's recent Triage Unit, designing a risk-based triage framework and ensuring rapid escalation of immediate risks. You will recruit and lead a small team, develop processes and KPIs, and implement triaging of notifications under the relevant laws.
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You will work with internal stakeholders and downstream teams to refine thresholds, innovate intake and assessment, and deliver timely VECRA responses in a
📌 Triage Unit Lead - Complaints & Intake (Victoria)
🏢 State Government Of Victoria, Australia
📍 Victoria
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