About Us
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.
The Opportunity
We have an exciting prospect for an experienced and customer focused individual to join our team as a
Parts Interpreter
.
Based in our
Launceston
branch, the position will see you focus on the coordination and supply of quality products to our customer base through sourcing parts, managing customer queries and invoicing, as well as warranty support and stock coordination.
Reporting to the Parts Manager, you will be responsible for:
Interpreting and processing customer parts requests such as pricing, availability of stock and order enquiries
Providing specialist service to internal and external customers for parts via phone and email
Source and supply parts to meet customer requests
Raise quotes, sales orders and invoices for parts sales
Exercising your strong computer skills, data entry accuracy and attention to detail
To be successful in this role, you will need:
Exceptional customer service skills and experience
An interest in earthmoving parts, components, products, equipment and services
A developed mechanical understanding of the Construction and Mining field would be highly regarded but is not essential
Intermediate computer literacy skills e.g. Internet-based applications, MS office and outlook
Passion and a positive attitude to deliver the best outcome for our customers
High Risk Forklift License would be beneficial




Benefits - What's in It for you?
Competitive Pay Rate + Super + earn company biannual bonuses!
Exclusive Employee Perks:
Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
Career:
Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
Supportive & Inclusive Culture:
Work with approachable leaders who value your ideas, encourage innovation, and support your success
Health & Wellbeing:
Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
Refer & Be Rewarded:
Earn cash rewards through our Employee Referral Program when you successfully refer a friend
Family-First Benefits:
Paid parental leave policy to support you and your family during life's important moments
Learning & Development:
OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.
We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.
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📌 Parts Interpreter (Launceston)
🏢 Hitachi Construction Machinery
📍 Launceston