Job Description
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About the Position n
Prestige Travel Agency by Mich is looking for a
Travel Experience Specialist (Luxury & Leisure)
to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.
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You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.
What You'll Do n
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Provide responsive and professional customer support via phone, email, and online messaging
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Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
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Communicate essential travel details, documentation requirements, and agency guidelines
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Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
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Resolve client questions or concerns with care and a solutions-focused mindset
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Maintain organized records and update internal systems as needed
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What We're Looking For n
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Solid communication and interpersonal skills
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Customer service experience in travel, hospitality, or a related field preferred
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Ability to work independently in a remote environment
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High level of organization and attention to detail
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Comfortable using digital tools, booking platforms, and communication software
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Passion for travel and creating positive client experiences
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Why Join Us n
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Fully remote position (work from anywhere within approved locations)
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Flexible work schedule options
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Career development and advancement opportunities
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Travel-related perks and industry discounts
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Collaborative and supportive team culture with training provided
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Equal Opportunity Employer n
Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
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📌 Luxury Travel Consultant - Customer Experience (Remote) (Victoria)
🏢 Mich
📍 Victoria