Administration Melbourne Full Time Icon Cancer Centre Australia
Medical Receptionist (Level 2.1)
Permanent Full-Time | Monday to Friday | No Weekends
Bring Your Experience Somewhere It Truly Matters
If you're an experienced Medical Receptionist looking for more than just another front desk role, this is an prospect to join a specialist healthcare team where your expertise makes a real difference every day.
At Icon Cancer Centre Richmond, you'll be a valued member of a close-knit administration team, working alongside specialists and nursing staff to deliver exceptional care and support to patients throughout their treatment journey. This is a role for someone who understands the importance of accuracy, compassion and professionalism, and who takes pride in creating a seamless experience for patients during some of life's most challenging moments.
As a Level 2.1 Medical Receptionist, you'll utilise your healthcare administration experience to coordinate patient appointments, manage treatment-related administration, process billing and support complex patient care pathways in a fast-paced specialist environment.
This is an excellent opportunity for an experienced medical administrator who enjoys taking ownership, building strong relationships and contributing to a team that genuinely cares.
Why You'll Love This Role
Permanent full-time position with Monday to Friday hours and no weekend work
Work within a highly respected specialist cancer care service
Utilise your healthcare administration experience in a role with genuine responsibility and variety
Be part of an experienced and supportive administration team
Build meaningful relationships with patients and clinicians




Enjoy a workplace where your contribution is recognised and valued
Access ongoing development and career progression opportunities within a growing national healthcare organisation
What You'll Be Doing
Deliver a professional and compassionate experience for patients, carers and visitors
Manage specialist appointments, treatment bookings and patient enquiries
Coordinate administrative aspects of patient care pathways from initial consultation through to ongoing treatment
Process patient billing, Medicare and DVA claims accurately and efficiently
Maintain confidential patient records and ensure data integrity across multiple systems
Liaise closely with specialists, nursing staff and allied health professionals to support smooth daily operations
Manage competing priorities while maintaining exceptional attention to detail
Contribute to a positive team culture and support continuous improvement initiatives
About You
We're looking for an experienced healthcare administrator who thrives in a busy specialist practice, private hospital or medical centre environment.
You'll bring
Previous experience as a Medical Receptionist or Healthcare Administrator
Strong knowledge of Medicare billing, health fund processing and DVA claims
Sound understanding of medical terminology




Excellent organisational and time management skills
Confidence managing multiple priorities in a fast-paced clinical setting
Outstanding communication and interpersonal skills
A proactive approach and the ability to work autonomously
High-level attention to detail and commitment to accuracy
Strong Microsoft Office skills, particularly Word and Excel
Most importantly, you'll be someone who combines professionalism with genuine empathy and understands the important role administration teams play in delivering exceptional patient care.
Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon's cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.
For more information on our cancer services in Australia visit / or
Here's why our people choose us
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know
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📌 Medical Receptionist (Level 2.1) - Icon Cancer Centre, Richmond (Melbourne)
🏢 Icon Group
📍 Melbourne