17 Sep
|
Xpt Software Australia
|
New South Wales
17 Sep
Xpt Software Australia
New South Wales
Job Description Senior Business Analyst – Complaints Estates Work as a Senior Business Analyst supporting Complaints (50%) and Deceased Estates (50%) .
Gather and document business requirements from stakeholders.
Analyse current processes and identify gaps, impacts, and improvement areas .
Work closely with business and Agile delivery teams .
Prepare process flows, business requirements, and functional documentation .
Support UAT, testing, and business readiness activities .
Coordinate with stakeholders to ensure requirements are clearly understood and delivered.
Assist with process improvements, SOP updates, training, and change management .
Experience in banking/financial services, complaints, or deceased estates is highly desirable.
Robust stakeholder management and communication skills required.
Requirements Complaints, Estate, Deceased Estate,
📌 Business Analyst With Complaints (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales