Job Description
Systems Administrator
n 4 Days In office / Hybird
n Cambridge
n The Opportunity
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As Systems Administrator, you will be responsible for the management, maintenance and support of a hybrid IT environment spanning on-premise and cloud-based services. You'll work closely with infrastructure colleagues, support technicians and key stakeholders to ensure systems remain secure, resilient and fit for purpose.
n You'll also act as a senior technical escalation point, mentor junior members of the team and contribute to the ongoing improvement of IT services and processes.
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Key Responsibilities
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Infrastructure & Systems Administration
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Support and maintain virtual and physical infrastructure environments.
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Administer and manage server, storage and network systems.
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Configure and manage backup solutions.
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Manage endpoint deployments and device administration.
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Maintain system security, performance and compliance standards.
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Oversee asset management, hardware auditing and software licensing compliance.
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Microsoft 365 & Cloud Services
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Support and administer Microsoft 365 services.
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Manage Microsoft Entra ID and Intune environments.
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Support Exchange Online, SharePoint Online and Microsoft Teams.
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Assist with endpoint management and security policy implementation.
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Second-Line Technical Support
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Act as an escalation point for complex technical incidents.
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Troubleshoot advanced workstation, hardware and software issues.
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Support specialist business applications and bespoke systems.
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Perform root-cause analysis and resolution of infrastructure-related issues.
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Diagnose networking, wireless and connectivity problems.
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Application & Patch Management
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Review, test and deploy software updates and patches.
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Ensure applications remain secure and operational.
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Maintain technical documentation and operational procedures.
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Projects & Continuous Improvement
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Participate in infrastructure improvement projects.
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Research emerging technologies and recommend best practices.
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Collaborate with external partners and wider technology teams.
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£***** - £***** per annum, Benefits: Remote, SW UK Travel

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