Job Description
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Excellent communication Skills written & verbal
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Good customer interaction and result oriented
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Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues
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Knowledge of blackberry mail configuration and troubleshooting
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Escalation Management
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Excellent communication and organizational skills
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At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage)
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Understanding of Microsoft Windows systems and network security concepts
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Comfortable in working in rotational shifts
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Good in analyzing root cause and providing the resolution
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Knowledge on corporate banking products, web-based electronic banking platforms and H2H solution.n
nA positive understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems would be an added advantage.n
nExcellent presentation, communication, problem solving skills and a team player.n
nA proactive learner and self-starter seeking continuous improvement in all job-related aspects. Demo Data

📌 Network Onsite Support (Victoria)
🏢 RippleHire
📍 Victoria