Job Description
Introduction
n
n
THE PROSPECT
n
We're looking for an experienced
Duty Manager
to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands-on role supporting the Venue Manager in overseeing daily operations, gaming, compliance, and customer service.
n
Your responsibilities
will include:
n
n
Running the day-to-day shift operations of the venue with a focus on bar, dining, and gaming
n
Leading, motivating, and developing the team to deliver great customer experiences
n
Handling guest feedback quickly and professionally
n
Contributing to budget achievement through revenue generation and cost management
n
Ensuring compliance with all OLGR liquor and gaming regulations and venue policies
n
n
To be successful in this role,
you'll have:
n
n
Current RMLV, RSA, RSG and Approved Managers Licence
n
5+ years' experience in a similar role, including gaming
n




Strong customer service experience and a love of hospitality
n
Availability to work flexible hours including evenings, weekends and holiday periods
n
n
THE COVE TAVERN
n
The Cove Tavern is a vibrant, much-loved venue in the heart of Sanctuary Cove Village, offering great food, refreshing drinks, and a relaxed atmosphere. With indoor and alfresco dining, gaming, and regular entertainment, it's a favourite for locals and visitors alike. Adjoining the tavern is Corkers Cellars, a fine wine merchant with an extensive range of beer, spirits, and wine. To find out more, visit
n
Why join us?
n
n
Supportive and friendly culture
n
Complimentary meals on shift
n
Birthday Leave
n
Discounts through our Mulpha Benefits program
n
n
Apply online today
if this sounds like the right fit for you!
n

📌 Duty Manager (Gold Coast)
🏢 Mulpha HR
📍 Gold Coast