Job Description
Smart Energy
is a leading national home electrification company specialising in
solar systems, batteries, and hot water heat pumps
for Australian households.n
nOur mission is simple:
make renewable energy easy and help homeowners save money
. From humble beginnings in a Byron Bay warehouse, we've grown into a national business with
18 teams across Australia
- and 10 years years in, we're only just getting started
About the Role
The
Sales Operations Coordinator
supports the Sales Operations department by performing an array of tasks - Sales appointment scheduling, sale verification & installation booking and installation site information collection. This role is a critical
quality-control and coordination link
between Sales, Customers, and our Installation teams.
Please note:
This role is based onsite,
12PM - 8PM
-
Monday -Friday
in our vibrant
Waterloo
office. What You'll Do n
n
Manage and action appointment cancellations, reschedules, and queries received through various communication channels from Sales Managers, Specialists, and Lead Generators.
n
Ensure sales quality control via a live sale verification process prior to booking installations for customers.
n
Assist with preparation for installation delivery by obtaining site information from Energy Specialists or customers as needed.
n
Liaise with the Salesforce IT team to troubleshoot and resolve issues reported by our Energy Specialists.
n
About You n
n




Proficient in Google Workspace or Microsoft Office
n
Background in customer service, administration, or hospitality
n
Able to work independently and manage tasks in a fast-paced workplace
n
Strong multitasking and time management skills
n
Highly organised, adaptable, and solution-oriented
n
Skilled in handling change and resolving conflict calmly and professionally
n
Worked within Salesforce CRM (Big bonus!)
n
Why Join Smart Energy? n
At Smart Energy, we take our work seriously -but we don't take ourselves too seriously.
n
You'll join an ambitious, high-performing team where ideas are welcomed, hard work is recognised and career progression is genuinely encouraged.
n
You'll also enjoy:
n
A fun, social and supportive office culture
n Friday drinks and team pub lunches
n Ongoing training and support
n Clear pathways for career progression
n The opportunity to join a fast-growing national business
n An incredible annual Christmas party in Byron Bay or Sydney
n Meaningful work within Australia's growing renewable-energy industry
n
As Smart Energy continues to expand, so will the opportunities available to great people who want to grow with us.
Make the Smart Move n
If you're organised, energetic and ready to build your career with a business making a real difference, we'd love to hear from you.
n
Apply now and become part of the Smart Energy journey.

📌 Sales Operations Coordinator Home Electrification (New South Wales)
🏢 Smart Energy Group
📍 New South Wales