Job Description
Introduction
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Centacare North Queensland is seeking an experienced
Family Dispute Resolution Practitioner
to join our Family Relationship Centre in Townsville.
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This is a meaningful, practice-focused role supporting families navigating parenting arrangements, care arrangements, property matters and separation decision making — always prioritising the best interests of children and young people.
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What you'll enjoy
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SCHADS Level 5 salary (
Starting
salary of $100,****** per annum)
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Plus
$2,500 above award payment- each year!
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Plus
sign on bonus!
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$15,900 salary packaging + additional meal entertainment benefits
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5 weeks annual leave + 17.5% loading
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Birthday leave (because we celebrate our people)
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Professional development investment
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On-site café (because thoughtful mediation requires positive coffee)
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A supportive, experienced FRC leadership team
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Description
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Your Impact
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You will:
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Conduct client intake, risk and needs assessments
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Facilitate family dispute resolution and mediation processes
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Support parents to develop practical, child-focused parenting arrangements
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Apply child-inclusive and culturally responsive practice frameworks
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Ensure compliance with the Family Law Act and FDRP Regulations
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Maintain professional standards and FDR accreditation
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Engage with community and sector stakeholders
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Contribute to a collaborative, best-practice team culture
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This role offers a balanced caseload within a supportive structure that values reflective supervision and continuous improvement.
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Download the Position Description below for more important details about the position.
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Skills And Experiences
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What you bring:
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Tertiary qualifications in Psychology, Social Work, Law, or FDR/Mediation
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Accreditation (or eligibility) as a Family Dispute Resolution Practitioner
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Experience in child-focused dispute resolution practice
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Strong understanding of legislative and professional obligations
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High-level communication and assessment skills
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A commitment to ethical, culturally safe service delivery
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And lifestyle?
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Live where others holiday. Short commutes. Weekend trips to the reef or rainforest. Magnetic Island sunsets after a meaningful week of work.
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Centacare North Queensland promotes wellbeing and resilience across our region and is committed to integrity, respect, equality, compassion, dignity and stewardship
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If you are ready to practise at a high standard within a stable, respected and well-supported FRC environment — we would love to hear from you.
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Apply now and make a real difference for families across North Queensland.
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Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.
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📌 Family Dispute Resolution Practitioner - Townsville
🏢 PeoplePortal
📍 Townsville