Job Description
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Leadership:
Demonstrate strong leadership by setting a positive example, driving motivation, and nurturing the potential of your team
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Business Management:
Manage all functions of the boutique effectively, including but not limited to: operations, compliance, reporting and training
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Deliver a Luxurious Client Experience:
Provide world-class, personalised service and support the team in building long-term client relationships by leveraging available tools
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Drive Sales & Exceed Targets:
Lead from the front to drive sales, exceed targets and KPIs, whilst supporting your team in achieving theirs
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Cultivate Lasting Client Relationships:
Lead from the front by building and nurturing a loyal client base and coaching your team
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Uphold Brand Excellence:
Personally represent the brand with sophistication and professionalism, whilst coaching your team to do the same
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In-Store Experience:
Responsible for boutique presentation and ensuring excellent standards are upheld through visual merchandising, standards and the client in-store journey
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nRequirements
Minimum Requirement
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Leadership Experience:
5+ years of retail management experience leading a team of 5+, with a proven track record of success in a store management role, ideally in jewellery.
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Business Acumen:
Solid business acumen, analytical skills, and a strategic mindset.
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Sales Driven:
Proven ability to drive sales and exceed targets in a luxury jewellery environment, with a deep understanding of client needs, and a passion for delivering exceptional service.
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Client-Centric Approach:
Exceptional interpersonal skills, with a commitment to creating memorable, personalised experiences for clients.
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Presentation and Professionalism:
Impeccable grooming and presentation to uphold the brand's luxury standards.
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Languages:
Fluent in English (written and spoken)
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Availability:
Flexible to work retail hours, including weekends and public holidays.
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Cultural Fit:
Motivated by building highly effective teams and passionate about fine jewellery
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📌 Boutique Manager - Queen Victoria Building, Sydney
🏢 Browns Jewellers
📍 Sydney