Job Description
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Oxworks
is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 22 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.
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We are looking for highly motivated people to join our Internal Trade Sales Team at Oxworks' state-of-the-art head office, located at ******* Magnesium Drive Crestmead.
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The Role
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Reporting to the Regional Business Manager the Trade Sales Officer's primary focus is to:
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Always provide exceptional customer service to Oxworks' Trade client base
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Receive, interpret, and satisfy all points of customer enquiry (trade), providing quotes as required and ultimately converting these quotes professionally into Sales Orders/Sales Invoices
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Achieve greater than 90% answered call rates for all incoming calls.
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Liaise with various branch and warehouse staff daily to achieve 100% DIFOT with customer orders as required
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Effectively respond to customer issues and feedback, resolving in the best interests of Oxworks
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Develop sales opportunities by researching and identifying potential accounts
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Promote a harmonious environment with company departments to foster a positive and can-do approach to servicing the needs of Oxworks customers above the needs of a single department or Branch
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Source data on competitor activity, general market conditions, current product opportunities and general pricing movements in the market
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Work to reinforce the company's Vision, Mission and Values
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In summary, the Trade Sales Officer is a senior person in the Oxworks sales operation and is the conduit between the customer and the manufacturing facility, focussing on 100% DIFOT on all nationally placed customer orders.
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The Applicant
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The Ideal Candidate will be able to demonstrate:
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Demonstrated sales experience in a manufacturing environment (preferable)
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Experience using MS Office, CRM software and ERP system (preferable)
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High level of attention to detail
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Excellent time management skills, people & communication skills
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Why Oxworks?
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PROUD TO BE AUSTRALIAN
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We are proudly Australian owned and operated, with a clear vision, mission, and values that foster respect for people and a positive team culture.
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INVESTED IN THE FUTURE
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With heavy investment in the future, we boast industry-leading technology, tools and equipment.
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DRIVEN BY PEOPLE & PROCESS
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Driven by people and processes, our organisation focuses strongly on continuous improvement in all areas.
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LEARNING ORGANISATION
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As a learning organisation, we offer ongoing learning opportunities for everyone to promote growth and development.
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STABILITY
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Committed to providing long-term job security and growth opportunities, Oxworks is home to many employees with over 10 years of experience.
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MARKET LEADER
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Being a market leader, we have a loyal customer following due to our extensive product range, exceptional customer service, quality delivery and value.
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IS OXWORKS RIGHT FOR YOU?
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We are seeking reliable, motivated staff who take pride in their work. If you are looking for an opportunity to learn and grow in a challenging and rewarding setting, Oxworks is the perfect place for you!
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REWARDS & BENEFITS
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Positive Team Culture | Career Development & Growth Opportunities | Discounts on Products & Retailers | Employee Assistance Program | Monthly Team Lunches | Traineeship & Apprenticeship Programs |
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If this sounds like you, and you are interested in working for an industry leading and rapidly expanding company, then please apply now.
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OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION.
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📌 Trade Sales Officer (Queensland)
🏢 Oxworks Services Pty
📍 Queensland