Job Description
YourhospitalityexperienceshouldbemorethanalineonaCV.ThisopportunityisdesignedforaFrontofHouseSupervisorwhocandemonstrategenuineleadership,strongcustomerserviceskillsandtheabilitytotakeresponsibilityforabusyserviceenvironment.
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AgrowinghospitalitybusinessinVictoriaislookingforahands-onsupervisorwhocanbringprovenexperiencetotheteam,coordinatedailyFOHoperationsandsetthestandardforservice. Therolesuitssomeonereadytodemonstratetheirleadershipabilityinastructured,high-volumehospitalityenvironment.
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The Prospect
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YourhospitalityexperienceshouldbemorethanalineonaCV.ThisopportunityisdesignedforaFrontofHouseSupervisorwhocandemonstrategenuineleadership,strongcustomerserviceskillsandtheabilitytotakeresponsibilityforabusyserviceenvironment.
n
AgrowinghospitalitybusinessinVictoriaislookingforahands-onsupervisorwhocanbringprovenexperiencetotheteam,coordinatedailyFOHoperationsandsetthestandardforservice. Therolesuitssomeonereadytodemonstratetheirleadershipabilityinastructured,high-volumehospitalityenvironment.
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Key Responsibilities
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Leadandcoordinatethefront-of-houseteamthroughoutservice
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Allocatestafftostationsaccordingtooperationalrequirements
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Takeresponsibilityforsmoothshiftoperations,includingopening,closingandhandovers
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Monitorserviceflowandrespondquicklytooperationalissues
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Deliverprofessionalcustomerservicethroughouteachshift
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Handlecustomerenquiriesandresolvecomplaintsappropriately
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ManagePOSoperations,ordersandcashhandling
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Coordinatewiththekitchenteamtomaintainefficientservice
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MonitorFOHpresentation,cleanlinessandfoodsafetystandards
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Maintainconsistentserviceandworkplacestandards
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Supporttheonboardingandtrainingofteammembers
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Providehands-onassistanceduringpeakserviceperiods
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Leadbyexampleandmaintainaprofessionalteamenvironment
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Requirements & Eligibility
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Demonstratedexperienceinahospitalitysupervisoryorleadershipposition
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ExperienceinQSRorhigh-volumehospitalityenvironmentsishighlyregarded
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Provenabilitytoleadandcoordinateahospitalityteam
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Strongverbalcommunicationandinterpersonalskills
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Demonstratedcustomerservicecapability
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Abilitytoremainorganisedandeffectiveunderpressure
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Reliableapproachtoshiftsandworkplaceresponsibilities
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Positiveattitudewithastrongworkethic
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Availabilityacrossweekdays,eveningsandweekends
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CurrentRSACertificate
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Relevantexperienceandqualificationsmustbegenuineandverifiable
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Special Instructions
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Mustmeetapplicablerequirementsforvisasponsorship.
n
n
Leadandcoordinatethefront-of-houseteamthroughoutservice
n
Allocatestafftostationsaccordingtooperationalrequirements
n
Takeresponsibilityforsmoothshiftoperations,includingopening,closingandhandovers
n
Monitorserviceflowandrespondquicklytooperationalissues
n
Deliverprofessionalcustomerservicethroughouteachshift
n
Handlecustomerenquiriesandresolvecomplaintsappropriately
n
ManagePOSoperations,ordersandcashhandling
n
Coordinatewiththekitchenteamtomaintainefficientservice
n
MonitorFOHpresentation,cleanlinessandfoodsafetystandards
n
Maintainconsistentserviceandworkplacestandards
n
Supporttheonboardingandtrainingofteammembers
n
Providehands-onassistanceduringpeakserviceperiods
n
Leadbyexampleandmaintainaprofessionalteamenvironment
n
Demonstratedexperienceinahospitalitysupervisoryorleadershipposition
n
ExperienceinQSRorhigh-volumehospitalityenvironmentsishighlyregarded
n
Provenabilitytoleadandcoordinateahospitalityteam
n
Strongverbalcommunicationandinterpersonalskills
n
Demonstratedcustomerservicecapability
n
Abilitytoremainorganisedandeffectiveunderpressure
n
Reliableapproachtoshiftsandworkplaceresponsibilities
n
Positiveattitudewithastrongworkethic
n
Availabilityacrossweekdays,eveningsandweekends
n
CurrentRSACertificate
n
Relevantexperienceandqualificationsmustbegenuineandverifiable
n
n
Mustmeetapplicablerequirementsforvisasponsorship.
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Full visa sponsorship available under Australia Subclass ********* Employer Nomination.

📌 Front Of House Supervisor (Victoria)
🏢 BuildRight Construction AU
📍 Victoria