Job Description
About us
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Lincoln Place is an Australian based company specialising in the development, management and operation of active Lifestyle Estates for the over 50s. We create resort-style communities for those seeking to upgrade their lifestyle by downsizing their home. Utilising the innovative 'land lease' model, residents can enjoy a variety of financial benefits, including exemption from stamp duty on purchase, no council rates, body corporate fees, and importantly, no entry or exit fees. Visit for more information.
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About the Opportunity
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The Sales Representative is responsible for delivering sales and settlement targets by devising and driving sales initiatives, recommending and managing pricing, and providing expert guidance on home designs. This full-time role sits within the Sales division and reports to the EGM of Sales.
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What you will do
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Provide customer service excellence to our future and current customers
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Have a deep level of knowledge of product, inclusions, loan lease living, contracts and sales processes
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Maintain Salesforce data entry and accuracy for all customer interactions, sales activities, forms and processes
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Manage leads by meeting business expectations around lead contacts, data collection, lead follow up and appointment management
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Manage contracts by ensuring all information is correct, customers understand the contract process, and Salesforce is kept up to date on customers' ability to settle
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Manage settlements by ensuring customers are prepared, the contracts team has accurate information, and handover to the community team is seamless
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Maintain solid relationships with development, construction and community management teams to build a strong team culture and support information sharing on customer timeframes and issues
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Maintain positive relationships with local area agents and key community groups to seek opportunities for engagement, referrals and promotions
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Follow all sales processes and provide feedback to the EGM of Sales on improvements
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Recommend, attend and host sales events and be a positive ambassador for the project and your customers
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Provide expert advice and guidance back to the business on home designs, inclusion levels and product demand
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Maintain the display suite to the highest standard of presentation and ensure information displayed or provided is accurate
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What do you bring?
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Excellent written and verbal communication and presentation skills
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Confidence in making outbound calls and managing inbound inquiries
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A goal-oriented mindset with the ability to work independently and as part of a team
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Experience in sales, especially within residential, real estate, retirement or off-the-plan sectors
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A genuine passion for customer service and delivering a memorable client experience
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Resilience and confidence to handle challenging conversations with empathy
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Strong time management skills and the ability to multitask under pressure
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Experience using Salesforce or similar CRM platforms is highly regarded
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Patience, professionalism and compassion when working with customers
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Degree qualifications in Business, Marketing or Sales are highly regarded but not essential
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What's in it for you?
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You will join a purpose-led organisation with a supportive team culture and the opportunity to make a meaningful impact across vibrant residential and tourism communities.
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Discounts across major retailers
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Corporate banking discounts
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Paid parental leave
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Novated leasing
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Employee Assistance Program
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On the job training with professional development opportunities to enhance your already established skill set
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Should you have any queries, please contact us at . Please note that applicants must be legally entitled to work in Australia. We do not require assistance from recruitment agencies at this point in time.

📌 Sales Consultant (New South Wales)
🏢 Lincoln Place Services Pty
📍 New South Wales