Job Description
01st September, ****
About the role
n
nReporting to the Branch Manager, this is a hands on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.n
nAs the frontline of our business, you'll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email - ensuring customers get the right products on time and in full.n
Duties
n
n
n
Helping customers at the counter, over the phone, and via email
n
Preparing quotes and guiding customers to the right products (training provided)
n
Building robust relationships with customers and suppliers
n
Keeping the branch organised, stocked, and looking great
n
Pitching in across the team to keep things running smoothly
n
n
Skills & Experience
n
nYou don't need electrical experience - just the right attitude and a passion for helping peoplen
n
n
Experience in trade sales, retail, hospitality, or any customer-facing role
n
A natural problem solver who enjoys finding solutions
n
Comfortable with tech and familiar with Microsoft Office
n
Positive, energetic, and team-oriented
n
Organised, proactive, and eager to learn
n
Looking for a role that's fast-paced, social, and full of reward
n
n
Why You'll Love Working With Us
n
n
n
No weekend work




enjoy your time off with family and friends
n
Training & development
through internal programs, accredited programs, and career pathways
n
Inclusive culture
where everyone is welcome
n
Paid volunteer day
each year to support a cause you care about
n
Profit share program
earn more when the team succeeds
n
Employee discounts
on our products and with major retailers on fuel, movie tickets, and more
n
Opportunities to work around Australia
Looking for a sea/tree change, we have over 160 branches across Australia.
n
Sustainability focus
help us build a better future
n
n
Who We Are
n
nLawrence & Hanson is Australia's most trusted electrical wholesaler - and we've been powering homes, businesses, and major projects since ****. With 150+ branches nationwide and the strength of the global Sonepar network behind us, we're all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.n
Ready to Join Us?
n
nIf this sounds like your next step, Apply Now. Want to stand out? Send a short video cover letter introducing yourself and telling us why you're excited to join the team (details on the next page)n
Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.

📌 Trade Sales- Kilkenny (South Australia)
🏢 Lawrence & Hanson
📍 South Australia