Job Description
We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.
Key Responsibilities n
n
n
Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
n
n
Review itineraries, confirm travel arrangements, and assist with updates or general requests
n
n
Provide accurate information about destinations, travel requirements, and agency procedures
n
n
Follow up with travelers before departure to confirm details and answer questions
n
n
Address client concerns professionally and escalate more complex matters when needed
n
Ideal Candidate n
n
n




Strong communication skills with a customer-focused attitude
n
n
Customer service experience preferred but not required
n
n
Organized and dependable with robust attention to detail
n
n
Comfortable using online tools and learning new systems
n
n
Interest in travel and supporting positive client experiences
n
Perks n
n
n
Fully remote position with flexible hours
n
n
Training and ongoing support provided
n
n
Opportunities for professional development in the travel industry
n
n
Access to travel-related perks and industry discounts
n
n
Supportive and collaborative team environment
n

📌 Remote Travel Experience Representative (New South Wales)
🏢 Kim Luxe Travel
📍 New South Wales