Job Description
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Job Summary:
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We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center setting.
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Key Responsibilities:
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Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
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Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
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Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
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Adhere strictly to all client security policies and data destruction protocols.
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Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
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Ensure all work is performed in accordance with health and safety standards.
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Required Qualifications & Skills:
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Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.
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Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
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Familiarity with hardware from major vendors like HP, Dell, and Cisco.
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Ability to methodically follow instructions and checklists with a high degree of accuracy.
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Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
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Excellent organizational and documentation skills.
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Preferred Qualifications:
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CompTIA A+ or equivalent certification.
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Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
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Awareness of data security standards (e.g., NIST ******).
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📌 It Support Field Technician (New South Wales)
🏢 Fortis Hayes
📍 New South Wales