Job Description
Description
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Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract.
This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment.
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Responsibilities
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This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including:
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Processing sales orders (via emailed purchase orders, counter and phone)
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Serving customers at the Trade Counter and via phone/email
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Responding to product, pricing, order, and account enquiries
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Preparing accurate quotes based on customer needs
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Coordinating with operations, purchasing, and accounts teams
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Managing returns, backorders, and stock requests
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About You
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We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have:
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Customer centric mindset
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Proficiency with Microsoft Office and ERP systems
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Solid communication and phone skills
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Interest in technology
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Detail-oriented with strong time management
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Fast learner with a tech-savvy mindset
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About Wesco Anixter
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Wesco Anixter (formerly CSD) is a trusted provider of electronic security solutions.
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With 12 branches across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands-on service and product access.
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Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions.
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Why Join Us
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A supportive environment to learn and further your career in an innovative company
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A culture that values recognition and internal progression
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Comprehensive training and development opportunities
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Team-focused branch initiatives that foster collaboration
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Employee rewards, assistance, and referral programs
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A diverse, inclusive, and innovative workplace
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If you thrive in a collaborative environment and take pride in delivering exceptional service, we want to hear from you.
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📌 Customer Service Representative (Western Australia)
🏢 Wesco
📍 Western Australia