Job Description
Are you looking to kickstart your career in sales? Whether you're already working in a customer success role or come from a background in hospitality, retail, account management, call centres, or another customer-facing role, this could be the perfect next step.
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If you enjoy talking to people, building relationships, solving problems, and are motivated by uncapped earning potential, we'll provide the training and support to help you succeed. This is a fast-paced, phone-based role in a target-driven environment, so you'll need to be motivated, resilient, and driven to achieve KPIs while delivering an exceptional customer experience.
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What you'll be doing:
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Onboarding new tradies and guiding them through their first experience on the platform
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Conducting nurture calls to support customer success
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Re-engaging tradies who have become inactive and helping them maximise their return on investment
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Having meaningful conversations to encourage ongoing platform engagement
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Educating tradies on best practices and providing tailored recommendations
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Managing and tracking customer performance and campaign activity
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Assisting with service-related enquiries and account management activities
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Supporting the wider sales team where required
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Meeting and exceeding daily, weekly and monthly KPI targets
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What's in it for you:
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$65,000 + Uncapped Commission (OTE $93,000)
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Monthly commission payments and daily incentive opportunities
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Sydney CBD location with hybrid flexibility available after training
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Free breakfast and snacks provided in the office
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High Achievers Club and regular team rewards
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Supportive and friendly office environment-a team that wants to see each other succeed
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Join an award-winning employer with a strong team culture
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Clear career progression pathways into Account Management, Customer Success Management, Team Leadership and Sales roles
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Ongoing training and development to help you build a long-term career
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What we're looking for:
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You bring resilience, a positive attitude, and the drive to consistently achieve KPIs without compromising on customer service.
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Previous experience in a phone-based workplace is ideal
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Strong communication and relationship-building skills
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Experience in onboarding and building relationships is ideal
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Strong organisational skills and attention to detail
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A genuine desire to help customers succeed and deliver positive outcomes
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Apply now if you're ready to get your sales career off the ground with uncapped earning potential and a team that invests in your success!

📌 Customer Success Representative (New South Wales)
🏢 Weploy
📍 New South Wales