Job Description

Description

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Williams-Sonoma & The Opportunity

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Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

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Our Pottery Barn Kids store in Chadstone is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.*

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Why You Will Love Working With Us

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We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

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- Generous employee discounts so you can enjoy our amazing products
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- Paid parental leave to support you through life’s most important milestones
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- Access to a confidential Employee Assistance Program for personal and professional support
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- Career growth opportunities with real investment in your development
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- A supportive, collaborative team culture where your success is celebrated
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- The chance to be part of a fast-growing global business with an entrepreneurial spirit
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What You Will Be Doing:

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- Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back-of-house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.
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- Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.
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- Assist with opening and closing procedures, register operations, and back-office tasks to provide operational support to the store management team, ensuring smooth store operations.
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- Use effective selling techniques and in-depth product knowledge to drive sales and achieve KPIs.
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- Create a positive and inclusive environment within a agile and supportive team.
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What You Will Bring to the Role:

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- 1–2 years’ retail or visual merchandising experience (preferred).
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- Strong eye for detail, layout, and brand presentation.
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- Great communication and leadership skills.
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- Ability to prioritise, multitask and work hands-on.
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- Flexible availability, including after-hours setups and peak trading periods.
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Physical Requirements:

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- Ability to be mobile in the store and back-of-house areas, including standing for long periods
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- Ability to climb ladders and use other equipment in line with safety standards
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- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques
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Ready to join the Team?

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Do you have an eye for detail and a passion for retail? Apply today!

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Only candidates with permanent work rights in Australia will be considered.

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*Availability required for position:

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Week 1 - Monday (11:00 - 18:30); Tuesday (8:00 - 15:30)

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Week 2 - Monday (13:30 - 18:30); Tuesday (8:00 - 16:00); Saturday (8:00 - 16:00); Sunday (9:00 - 16:00)

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📌 Sales Merchandiser: Pottery Barn Kids (Victoria)
🏢 Williams Sonoma
📍 Victoria