Job Description

Job Description: n

Australian Citizens with NV1 Clearance residing in Australia only respond.

Job details n

The NDIA is committed to providing access to its services for Participants and Providers through digital and cloud channels. We are undertaking a major program of work involving multiple projects spanning several current industry leading technologies, including Salesforce as a core component. The Office of the CIO (OCIO) seeks an experienced Environments Engineer/Senior Salesforce Administrator to join our dynamic fast-paced team.

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The role requires strong hands-on capabilities along with well-developed management skills including team leadership, stakeholder engagement, and the ability to work collaboratively across various functions.

Key duties and responsibilities n

Assist with overall team strategy and planning.

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Provide technical leadership to the environments Team.

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Develop and maintain Salesforce environment plans.

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Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.

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Ensure standards and support processes are continually reviewed and improved.

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Seek out automation opportunities for improved management of the Salesforce landscape.

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Troubleshoot Salesforce issues and work with internal parties and external vendors to resolve them.

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Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into Production.

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Manage support tickets with Salesforce & maintain platform security.

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Ensure documentation on processes, policies, and configuration is developed and maintained.

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Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.

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Assign work activities, mentor and provide support to the environments team.

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Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.

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Required Skills: n

Workplace Analysts Cloud Support Access Management Skills Architects Stakeholder Engagement CI/CD Developers Infrastructure Automation Team Leadership Strategy Vendors Security Administration Documentation Planning Business Leadership Management

📌 Senior Salesforce Infrastructure Engineers (Victoria)
🏢 Softtest pays pty
📍 Victoria