Randstad Specialists on the Gold Coast is seeking a Head of Customer Support for a 12-month fixed-term contract to shape the future of our customer experience. This role combines strategic leadership with hands-on operations across phone and email channels.
You will lead a team of *, drive performance, monitor service levels, and partner with Product and Engineering to resolve core issues, delivering a high‐quality customer experience through data‐driven improvements.
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📌 Head Of Customer Support — Hybrid Leadership & Strategy Gold Coast
🏢 Randstad Professionals
📍 Gold Coast
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