Support Engineer (New South Wales)

Support Engineer (New South Wales)

18 Sep
|
XPT Software Australia Pty
|
New South Wales

18 Sep

XPT Software Australia Pty

New South Wales

Job Description

Must Have Skills:
n 5+ years of experience in DNS operations/support , with at least 2-3 years at L3 level

n

Solid hands on experience with BIND (open source DNS)

n

Deep understanding of:

n

DNS protocol internals

n

Authoritative vs Recursive DNS

n

TTL, caching behavior, and query resolution flow

n

Strong Linux/Unix system administration experience

n

Strong networking fundamentals:

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TCP/IP, UDP

n

Latency and routing behavior

n

n

Nice to Have Skills:
n Experience with Anycast DNS deployments

n

Exposure to other DNS software: Unbound, PowerDNS, Knot DNS

n

Automation and scripting (Shell, Python, Ansible)

n

Monitoring tools:

n

n
- Prometheus, Grafana, Nagios, Zabbix

n

n

ITIL processes (Incident, Problem, Change Management experience)

n
nRequirements n

📌 Support Engineer (New South Wales)
🏢 XPT Software Australia Pty
📍 New South Wales

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