Job Description

CLIENT SERVICES OFFICER - MACKAY – REGIONAL ACCOUNTING FIRM (JOB ID 823)

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Looking for a front office role where you can genuinely be the face of a professional, supportive team?

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Ready to step into a role where your organisational and people skills are genuinely valued?

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Our client is seeking an enthusiastic and personable client services officer to join their Mackay office. This is a key front-facing role where you’ll be the first point of contact for clients while also providing essential administrative support to a busy and collaborative team of Partners, Accountants and support staff.

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The Role:

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Take ownership of front office operations and overall client experience

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Welcome clients with professionalism, warmth and a high level of service

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Manage appointments, phone calls, emails and general client communications

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Process client records, correspondence and maintain accurate documentation

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Provide administrative support to Partners, Accountants, and the wider team

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Ensure smooth day-to-day running of reception and office functions

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About You:

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4+ years of previous experience in reception, administration or customer service role

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Strong verbal and written communication skills with a professional presentation





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Confident in managing multiple priorities in a fast-paced setting

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Proficient in Microsoft Office (Word, Excel, Outlook)

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High attention to detail and strong organisational skills

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Proactive, reliable, and a strong team player with a positive attitude

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What’s On Offer:

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Supportive and positive team culture where people enjoy coming to work

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2:00pm finish every Friday for work-life balance

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Three bonus days of leave over Christmas

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Structured annual salary reviews

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Ongoing training and development opportunities

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Opportunity to grow within a well-established professional firm

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Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

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HOW TO APPLY

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Submit your résumé and application letter now by clicking the 'Apply To This Job' button.
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📌 Client Services Officer - Mackay - Regional Accounting Firm
🏢 CDMGURU
📍 Mackay