Job Description

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Benefits of Weploy: n

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- EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)
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- Above award hourly rates of $34.48 an hour + super
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- Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
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- Opportunity to work with some of Australia's leading brands!
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Your Next Role: n

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- Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
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- Mon-Fri hours (consistent full time hours of 37.5 each week)
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- Onsite roles
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- Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.
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- As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance,



roster adherence and post-call customer surveys.
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- Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
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- Supportive and bubbly team setting
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What you Need: n

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- Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
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- Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
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- Confidence working with numbers and maths
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- Can do attitude and resilience
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- Exceptional communication skills both verbally and written
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- Happy to work onsite in the office
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- Professional references from previous employers
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What Next? n

Apply now and kick start your Weploy journey with one of our dedicated Talent team members ????

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📌 Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs (Victoria)
🏢 Weploy
📍 Victoria