Job Description

At Bailey Nelson, we're on a mission to change how people see the world and how the world sees them. We're a down-to-earth team that's obsessed with improving every day, and we're growing fast.

n

n

Due to exciting growth plans and recent internal promotions & moves across the business, w e're looking for a Store Manager in Training to join our Flagship Pitt Street store! This is your chance to help lead a passionate team, deliver exceptional customer experiences, and make a real impact.

n

n

Why this role is a game changer

n

n

As a Bailey Nelson Store Manager in Training , you won't just support the store, you'll help run it. Working directly alongside our Pitt Street Store Manager and Assistant Store Manager, you'll play a key role in delivering seamless, exceptional customer experiences, from clinic to frame styling to final dispense. This is more than a job; it's your clear pathway to running your own store in a career where you can make a real difference.

n

n

You'll:

n

n
- Support with store operations (including running the store 2 days a week)
n
- Support the Store Manager & Optometrist to drive performance
n
- Own the customer journey and make every interaction exceptional
n

n

n

What's in it for you

n

n

n
- OTE $90,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)
n
- Fast-track to leadership - Your own store in 6-12 months
n
- Real career growth - New stores opening across AU & NZ in 2026
n
- Hands-on training - Learn optical dispensing + leadership skills
n
- Mentorship that matters - Coaching from Store, Regional & Area leaders
n
- Build your own customer base - With strong local marketing support
n




- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
n

n

n

What we're looking for

n

n

n
- Retail, Hospitality, or Optical Leadership Experience: Proven experience at a supervisor or management level within a fast-paced retail, hospitality, or customer-centric environment
n You know how to lead from the front, manage shifts, and keep a team motivated
n
- Values-Driven & Grounded: Someone who aligns perfectly with our culture and values - down to earth, tight knit and constantly striving to improve
n
- Commercial Acumen & Sales Drive: Proven experience at a supervisor or store management level, with a track record of smashing sales budgets and driving retail KPIs (Multipairs, ATV, Conversion)
n
- Exceptional Customer Service Skills: A passion for delivering world-class optical experiences, mastering the customer journey, and prioritising the customer above all else

n
- Natural Leadership & Accountability: Experience running daily store operations, managing rosters, and taking full ownership of store performance. You lead by example and love coaching and upskilling team members

n
- An Aspiring Store Manager: A driven retail leader with the ambition and resilience to upskill and step into a BN Store Manager role within 6-12 months
n
- Available to work full time 38 hours, Sunday-Thursday roster

n

n

n

n

This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that's growing quick.

n

n

Ready to frame your future? Apply now.

n

n

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.

📌 Store Manager in Training Pitt Street Flagship (New South Wales)
🏢 Bailey Nelson
📍 New South Wales