Job Description

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- Newly created leadership chance – join at a pivotal time for the business and have a real impact on results, team engagement and growth.
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- Contribute to a growing business that has established a warm, collegial and high-performing culture.
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- Full time, permanent position. Melbourne headquarters, Monday to Friday.
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OUR CLIENTS BUSINESS

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Our client is a well-established, family-owned financial institution with 80 years of history and a genuinely compelling purpose — giving hope to borrowers who've been turned away by the major banks. Through a flexible, human-centred approach to financial assessment, they've helped countless families secure their future and a place to call home — financing over 30,000 dwellings and counting.

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This isn't a corporate machine. It's a tight-knit team of seasoned banking and finance professionals who bring deep expertise and a shared belief that everyone deserves a fair shot at homeownership. The culture reflects the values of the family that built it, grounded, purposeful, and genuinely invested in the outcomes of the people they serve.

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THE OPPORTUNITY

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This is a rare opportunity to take the reins of a national sales function within a purpose-driven lending business that has been changing lives for 80 years.

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Based in Melbourne and reporting to the Executive General Manager – Sales and Distribution, the National Sales Manager is the driving force behind sustainable growth through the broker channel. This is a genuine leadership role that blends strategic vision with hands‐on execution, and commercial ambition with disciplined, values‐led delivery.

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What you'll own:

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- Leadership, coaching and development of a nationally distributed BDM and BD Associate team – build a culture of collaboration, ownership and continuous improvement.



Lead a team of 12 with the assistance of a team leader that will focus on mentoring and coaching the Business Development Associates within the department.
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- Sales execution and performance management – implement national sales initiatives and campaigns, drive sales execution (pipeline management, activity planning and broker segmentation), monitor performance metrics and ensure consistent adoption of sales tools/CRM.
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- Broker engagement and relationship management – oversee broker engagement strategies to deepen relationships and increase sales results. Support the sales team in maintaining high-value and high-potential broker groups. Represent the organisation at broker events, PD days and industry functions.
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- Aggregator and strategic partner support – partner with the EGM to execute aggregator strategies, joint business plans and national initiatives.
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- Operational excellence & governance – ensure the team activity complies with regulatory, credit and organisational policies. Resolve issues and improve the broker experience.
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- Cross‐functional alignment with Credit, Operations, Risk and Marketing to ensure seamless end‐to‐end delivery
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- Champion the voice of the broker internally to drive continuous improvement.
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- Inform product development, weigh in on pricing discussions and brainstorm service enhancements in collaboration with leadership and internal teams.
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This isn't a role for someone who wants to manage from a distance.



The ideal candidate will be as comfortable at an industry forum representing the brand as they are in the detail of pipeline conversion metrics, credit policy, and broker education.

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WHO WE'RE LOOKING FOR

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You're a seasoned sales leader from the mortgage or specialist lending world — someone who knows how to build the relationships and culture that drive lasting, high-quality results. Specifically, you'll bring:

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Experience & Qualifications

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- Demonstrated experience leading a national or multi‐state BDM or sales team within broker‐distributed lending
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- Senior background in a non‐bank or specialist mortgage lending environment
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- You bring a black book of network contacts that will help build new relationships with brokers and aggregators
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- Proven accountability for national sales budgets, forecasting, reporting and performance management
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- Relevant degree, diploma or equivalent qualification in Finance, Business, Commerce or a related discipline
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Technical Knowledge

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- Deep understanding of residential mortgage lending — prime, specialist and non‐conforming structures
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- Strong grasp of aggregator and broker network operating models, commercial drivers and governance expectations
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- Commercial acumen to interpret sales data, portfolio trends and performance metrics
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- Proficiency in CRM systems, sales reporting tools and Microsoft Office
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Leadership & Behaviours

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- A natural leader who sets clear expectations, coaches for performance and builds cultures of accountability
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- Highly effective communicator — equally confident with broker principals, aggregators and executive stakeholders
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- Collaborative and team‐oriented, with the ability to influence and align senior internal and external stakeholders
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- A strategic thinker who can also execute — comfortable in the detail without losing sight of the bigger picture
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No agencies.

📌 National Sales Manager (Victoria)
🏢 PARTALE
📍 Victoria