Job Description

We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.

Key Responsibilities n

n
- n

Respond to traveler inquiries through email, phone, and messaging platforms

n
- n

Assist with reviewing travel plans and helping confirm important trip details

n
- n

Provide helpful information regarding destinations, travel guidelines, and company procedures

n
- n

Check in with clients prior to departure to ensure they have everything needed for their trip

n
- n

Address concerns in a professional and timely manner and refer complex issues when appropriate

n

Ideal Candidate nn
- n





Friendly and professional communication style

n
- n

Customer service experience is helpful but not required

n
- n

Organized with strong attention to detail

n
- n

Comfortable working with digital tools and online platforms

n
- n

Interest in travel and assisting others with their plans

n

Perks nn
- n

Remote work environment with versatile scheduling

n
- n

Training and resources to support success in the role

n
- n

Opportunities to grow within the travel industry

n
- n

Access to travel-related benefits and industry discounts

n
- n

Positive and collaborative team culture

n

📌 Virtual Travel Assistance Agent (Adelaide)
🏢 Kim Luxe Travel
📍 Adelaide