APAC Customer Support Manager | AI-Driven Ops (New South Wales)

APAC Customer Support Manager | AI-Driven Ops (New South Wales)

18 Sep
|
Ingram Micro
|
New South Wales

18 Sep

Ingram Micro

New South Wales

Job Description

Ingram Micro is seeking a hands-on Manager, Customer Support to run the APAC support team in a fast-paced, high-volume workplace. You will own the queue, drive escalations to resolution, and ensure timely, clear customer communication.

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The role emphasizes coaching, data hygiene, and continuous improvement using automation and AI tools. You will lead day-to-day operations, monitor KPIs, and partner with cross-functional teams to address recurring issues and optimize service delivery across the

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📌 APAC Customer Support Manager | AI-Driven Ops (New South Wales)
🏢 Ingram Micro
📍 New South Wales

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